by Mark Colgate | May 16, 2017 | Coaching
I’ve worked with many clients in terms of coaching and the problem I find is not encouraging them to start coaching but to persist with it. This is all about motivation. Ultimately, whenever we are trying to adopt a new behaviour, we are faced with the battle between...
by Mark Colgate | Nov 23, 2016 | Coaching
When people think about coaching, they often think about how coaching can help the coachee deepen their technical skills – this is natural given we associate coaching with athletics and the continual refinement of the athletes’ specialized skills. There is no doubt...
by Mark Colgate | Aug 12, 2016 | Coaching
An essential part of any coaching system is the ongoing execution of the coaching strategy. The coaching strategy, described in an earlier post, outlines values, objectives, and standards for coaching. It also undertakes an assessment where coaching currently stands...
by Mark Colgate | Aug 2, 2016 | Coaching
Let’s play a game! Can you think of an activity that an organization can do to increase both employee and customer engagement simultaneously? Give up? It’s coaching! When you coach effectively, not only are you increasing customer engagement because the employee will...
by Mark Colgate | Jul 19, 2016 | Coaching
The feedback a coach offers can be most effective when it provides the coachee with specific information about a current state of knowledge and performance as it relates to specific goals. For example: Coaches could use formative feedback to relay to employees what...
