by Mark Colgate | Sep 27, 2017 | Coaching
In last week’s wildly popular blog post, we looked at strengthening the reasons persevere with your coaching endeavors, with the main theme being all about motivation. As I alluded to in my last piece, this post is all about convincing you to stay the course and...
by Mark Colgate | Aug 2, 2016 | Coaching
Let’s play a game! Can you think of an activity that an organization can do to increase both employee and customer engagement simultaneously? Give up? It’s coaching! When you coach effectively, not only are you increasing customer engagement because the employee will...
by Mark Colgate | Jul 19, 2016 | Coaching
The feedback a coach offers can be most effective when it provides the coachee with specific information about a current state of knowledge and performance as it relates to specific goals. For example: Coaches could use formative feedback to relay to employees what...
by Mark Colgate | Jun 13, 2016 | Coaching
To be a great coach and to be a great coachee requires a unique mindset and way of thinking. Organizations benefit when they educate their coaches and the employees being coached on the importance of the three paths that use feedback in the right way. Both the coach...
